RETURNS AND EXCHANGES
It is important to us that you are completely satisfied with your purchase. Returns and exchanges will be accepted on the following basis:
• You must advise us within 5 days of receipt of your intention to return an item and the reason
• We must receive the item back within 14 days of receipt
• Returned goods must be in excellent condition and in the case of clothing, unworn
• Garments should have the original swing tags still attached
• A copy of the original invoice should be returned with the goods
Please ensure that any returns are sent using a trackable method as we will not accept responsibility for returned goods that are lost in transit.
Once we have received and checked your returned goods, we will either exchange the goods or process a refund subject to:
• If you have simply changed your mind, we will refund the price of the goods
• If the goods are faulty, then we will refund the price plus the return freight
Refunds will be processed to the original credit card used to buy the goods.